Gulf Power engineers and technicians worked today to determine revised estimated restoration times for parts of Bay County in some of the most devastated areas.

The full strength of Hurricane Michael wreaked havoc on the electric infrastructure including distribution lines, transmission lines and substations. As the Gulf Power storm restoration team continues to rebuild and repair the damage, they have been able to provide a shortened restoration time for parts of Bay County.

Areas with shortened restoration times for 95% of the Gulf Power customers that can safely accept power are:

  • The Gulf Coast State College area east to Michigan Ave. and north of 20th Street has a new estimated restoration time of midnight, Oct. 18.
  • The area along Hwy. 231 N., including side roads, from the intersection of E. Hwy. 309, northeast to Youngstown at Pamela Lane has a new estimated restoration time of midnight, Oct. 22.
  • Both of these areas had a previous estimate of midnight, Oct. 24.

“Each day the team makes more and more progress in rebuilding our system which has allowed us to refine our estimates in some of the hardest hit areas. We are always happy when we can safely energize lines for our customers sooner than our original estimates,” said Adrianne Collins, vice president of Power Delivery for Gulf Power. “We continue to appreciate our customers’ patience and we won’t stop until the job is done.”

Estimated Restoration Times

Estimated Restoration Times as of 10/17/18 as of 5 p.m.
Estimated Restoration Times as of 10/17/18 as of 5 p.m.

Estimated Restoration Times Map

 

  • NEW ESTIMATED RESTORE TIME: Gulf Coast State College area east to Michigan Ave. and north of 20th Street is estimated to be restored by midnight, Oct. 18.
  • NEW ESTIMATED RESTORE TIME: Area along Hwy. 231 N. (and side roads) from the intersection of E. Hwy. 390, northeast to Youngstown at Pamela Lane is estimated to be restored by midnight, Oct. 22.
  • Downtown Panama City, Callaway, Parker, Lynn Haven and surrounding areas are estimated to be restored by midnight, Oct. 24.
  • Vernon, Sunny Hills and the surrounding areas south of I-10 are estimated to be restored by midnight, Oct. 18.

* The above estimated restoration times are for 95% of customers that can safely accept electric service. As work progresses, we will continue to update and adjust estimated restoration times for specific areas.

 

Gulf Power customers are 95% restored in the following areas:

  • Jackson and Holmes counties north of I-10 in Bonifay and Chipley, and all of Caryville, Graceville and Campbellton
  • Cypress and Apalachee areas with a mailing address of Sneads, Florida
  • Panama City Beach

 

Current storm-related outage total as of 5 p.m. CDT

County Outages Customers Served
Bay 50,559 103,367
Escambia RESTORED 152,984
Holmes RESTORED 2,572
Jackson 6 1,375
Okaloosa RESTORED 94,172
Santa Rosa RESTORED 72,563
Walton RESTORED 23,578
Washington 500 6,514
TOTAL 51,065 457,125

 

Steps to restore power if your home’s service connection is damaged:

Information on damage to your home's service connection
Service Connection Damage
  1. Know what you need to repair
    • Homeowner’s own and are responsible for electrical equipment attached to the house (Service Stack, Attachment Hardware, Riser and Meter Box)
    • Gulf Power is responsible for the wire or service line to the house and the electric meter
    • If the homeowner’s equipment is damaged, repairs will be needed before Gulf Power can connect service
  2. Seek a licensed electrician
    • Do not hire an unlicensed electrician. It could create safety hazards and possibly delay your power from being connected.
  3. Do not attempt to fix the damage yourself
    • It could create safety hazards and possibly delay your power from being connected.
  4. Make sure repairs pass required county inspections
    • Check with your county for inspection requirements related to Hurricane Michael
  5. Notify Gulf Power at 1-800-225-5797 when you are able to receive power.
    • Ensure all of the steps above are complete and you are safely able to receive power

 

 

Stay Connected with Gulf Power

  • To get the latest updates on outages, customers can download Gulf Power’s app and access the outage map for the latest restoration information. The app is free and available for iPhone and Android. Just search for “Gulf Power” in iTunes or the Google Play Store.
  • Visit MyGulfPower.com and click on the outage map for restoration updates.
  • Customers can follow Gulf Power updates on Facebook, Twitter or Instagram#RebuildingTogether #RestoringHope #PowerofTeamwork #FloridaStrong
  • Gulf Power knows when your power is out. However, you can call 1-800-487-6937 if you have any questions about your outage.

 

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